Executive Support Specialist

The ESS is responsible for specific duties that include (but aren’t limited to) the following.

C-Suite Support:
- Provide high-level administrative support to the president. Handle the president’s wide-ranging requests and queries promptly and appropriately.
Act as the administrative point of contact between the president and internal/external demands.
- Conserve the president’s time by reading, researching, and routing correspondence; drafting letters and documents; and collecting and analyzing information.
- Manage quality assurance and proofreading of content such as reports, memos, outbound emails, direct mail pieces, and other materials.
- Perform clerical and administrative tasks, including spot research, letters, memos, presentations, analysis, and other projects for the president.
- Maintain the president’s schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

HR:
- Assist with all recruiting, onboarding, and offboarding processes.
- Manage the employee performance review process.
- Serve as the president’s liaison to staff and external agency partners and vendors.
- Lead and attend meetings on the president’s behalf.
- Assist with researching and developing HR policies.
- Manage and update staff records.
- Coordinate payroll, health benefits, and employee 401K plan. Work with associated consultants and vendors as necessary.

General Operations:
- Manage WCW’s primary email inbox and PO box. Read, summarize, and route all correspondence. Manage associated paperwork and responses to appropriate parties.
- Serve as the president’s “eyes and ears.” Brief the president on all official correspondence and office matters.
- Help manage WCW’s charitable registration process. Serve as a staff liaison to outside accounting firms and attorneys who lead compliance.

Fundraising:
- Provide administrative support for the fundraising program.
- Serve as a liaison to external vendors and consultants.
- Assist with donor relations, thank you phone calls, notes to supporters, and other basic stewardship activities.
- Maintain the donor database and manage updates to supporter records.

Miscellaneous: Additional relevant duties, as assigned.