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IT Associate

Open Philanthropy

Open Philanthropy

Worldwide

Tech

Full-time: 

Yes

Remote

Paid: 

Yes

None

Mgmt responsibilities: 

25/06/24

Date posted:

Deadline: 

Rolling

About the Role

The IT team sits within our Operations team, and is managed by our IT Lead, Luke Willey. The IT Associate will be a key member of our team, responsible for maintaining our IT infrastructure, providing technical support, and ensuring the smooth operation of our internal helpdesk. This role requires a versatile IT professional with a proactive approach, strong problem-solving skills, and the ability to handle multiple tasks efficiently in a fully remote, MacOS environment.

Responsibilities
* Helpdesk Administration — Provide technical support to staff, resolving IT issues promptly and efficiently to ensure smooth day-to-day operations.
* Infrastructure Maintenance — Maintain IT infrastructure in a fully MacOS environment, ensuring the stability and reliability of our systems.
* Security — Implement and maintain security measures to protect organizational data and systems, including device management and cloud security, to safeguard our digital assets.
* Device Management — Manage organization-owned Mac laptops and support mobile device management to ensure all devices are secure and functioning properly.
* Backup Solutions — Implement and manage cloud-to-cloud backups for critical applications like Google Workspace and Salesforce, ensuring data is safely backed up and recoverable.
* Vendor Coordination — Work with external vendors and consultants to manage projects, ensuring the delivery of high-quality IT services and solutions.
* Documentation — Maintain accurate records of IT systems, configurations, and procedures to support efficient IT operations and continuity.

About the Organisation

Open Philanthropy is a philanthropic funder. Our mission is to help others as much as we can with the resources available to us. Our main funders are Cari Tuna and Dustin Moskovitz, a co-founder of Facebook and Asana. Meet our staff here.

Open Philanthropy was originally incubated as a partnership between GiveWell and Good Ventures.

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