Director of People Operations, U.S. & Canada

We currently seek a director of people operations, U.S. & Canada, to join our people operations team. In this role you will design, develop, and oversee Mercy For Animals’ U.S. and Canadian people operations strategy, policies, procedures, initiatives, and programs, including talent acquisition and team member rewards and relations.
 
You will do invaluable work:
* Partner with the vice president of global people operations, the managing director for the United States and Canada, and the regional people operations team to develop the region’s objectives for talent acquisition, talent development, team member rewards, and team member relations in alignment with Mercy For Animals’ global and regional strategic priorities
* Actively partner with senior leadership and the regional leadership team to foster proactive engagement, build strong partnerships, and ensure alignment with and adherence to organizational programs, policies, and procedures
* Partner with the vice president of global people operations to foster an intentional culture based on Mercy For Animals’ core values, leadership principles, and ongoing commitment to a work environment that is engaging, inclusive, equitable, and just
* Partner with the regional managing director and the finance team on the development and management of the regional people operations budget
* Oversee, guide, and mentor the regional people operations team to successfully implement the region’s people operations objectives, including oversight of direct reports that support talent acquisition and team member relations
* Oversee payroll for all U.S. and Canadian employees, ensuring its timely and accurate completion
* Manage both U.S. and Canadian benefits, including overseeing the open-enrollment process
* Ensure the organization’s compliance with federal, state, and local laws and regulations by staying current on U.S. employment law and ensuring timely reviews and modifications of people operations policies, procedures, and practices
* Address and oversee appropriate, respectful handling of all sensitive or confidential team member relations issues, such as complaints, disciplinary actions, and separations, as necessary
* Regularly collect, analyze, and review regional people operations metrics and trends and discuss them with the managing director and regional leadership team, making recommendations and implementing improvements as necessary
* Conduct research on people operations trends, best practices, and technologies, and recommend new or changes to existing policies, programs, initiatives, and practices to the regional managing director and regional leadership team
* Adhere to all organizational policies and procedures
* Perform any other duties assigned by team leader