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Membership Coordinator

Eurogroup for Animals

Eurogroup for Animals

Belgium, Brussels

Marketing or communications

Full-time: 

Yes

On-site

Paid: 

Yes

None

Mgmt responsibilities: 

01/04/24

Date posted:

Deadline: 

Rolling

About the Role

The Membership Coordinator is responsible for supporting a thriving membership aiming at maximum impact for animals. 
The Membership Coordinator plays a central role in ensuring that our members experience an effective journey with us and maintains relations with potential new members. 
S/he reports to the CEO and is part of the Development Team. S/he works closely with the “Executive Assistant to the CEO and Membership Assistant” (hereafter referred to as “Membership Assistant”).
 
Primary responsibilities
Support members
* Update and implement our membership engagement strategy and annual engagement cycle;
* Liaise with members to enhance their membership experience, optimise retention, and support our overall approach to communication and interaction with members;
* Support and develop strategic projects with members;
* Support financial and other statutory membership processes;
* Ensure membership data are always up to date in our CRM system (Salesforce) and further improve systems and tools;
* Assist with member organisations’ exposure through our public facing channels.
Membership recruitment
* Identify and recruit potential new members in Europe, deal with all enquiries about membership, process membership applications and on-board new members; 
* Collate and produce membership recruitment and retention reports including analysis of trends, and member satisfaction.

About the Organisation

Eurogroup for Animals is the Brussels-based pan-European animal advocacy organisation federating national and international members the EU and beyond. For 40 years we've been providing a voice for billions of animals used for scientific purposes, kept on farms and homes, and living in the wild. By achieving better legislation, standards, enforcement and societal attitude our vision is to create a Europe that truly cares for animals.

Eurogroup for Animals is recognised as a credible partner at EU level for all the policy issues that affect animals.

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