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Member Support/Administration

Animal Equality

Animal Equality

Germany

Operations, administration, or HR

Full-time: 

No

Remote

Paid: 

Yes

None

Mgmt responsibilities: 

Animal Charity Evaluators Review: 

Previously recommended

30/10/22

Date posted:

Deadline: 

None listed

About the Role

Permanent position, part-time home office in Germany

WHAT TASKS AWAIT YOU

In the area of ​​donations/member support, you are responsible for all organizational and administrative tasks in connection with our donors, members and supporters.

You ensure that our members are informed promptly and comprehensively about all inquiries (by telephone and/or in writing).
You ensure that the donor data is always up-to-date and error-free in our CRM system.
You create monthly reports, evaluate them and share your findings with the team.
You are responsible for ensuring that donation receipts are issued promptly and correctly.
You independently clarify open questions with our members.
You support with general administrative tasks.
You will proactively contribute to continuously optimizing our processes.

WHAT QUALIFIES YOU
You have completed commercial training as an office clerk, insurance clerk or an equivalent qualification and have at least 3 years of relevant professional experience .

You are confident in dealing with all common MS Office programs/Google Workspace.
You are experienced in dealing with CRM software (Salesforce experience is an advantage)
You have excellent communication skills.
You are absolutely reliable, conscientious and precise.
You have excellent knowledge of German and very good knowledge of English.

ABOUT US
Animal Equality is one of the most effective farm animal welfare organizations in the world.

With locations in Germany, Italy, Spain, Great Britain, Mexico, USA, Brazil and India, Animal Equality is an international organization where you work with highly motivated people who do their best every day to put an end to the horrors of the animal industry. Integrity, proactive work and the irrepressible will to achieve our goals are essential values ​​if you want to be part of our international team. Apply now and help us help millions of animals! We look forward to you!

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